You can check the status of your work order and the Infrastructure (server, phones, etc.) status
Infrastructure Status: Including All Sites
SERVER
ONLINE
PHONES
ONLINE
INTERNET
ONLINE
POWER
ONLINE
Work Orders In The Queue
Name
Date
00/00/2023
Position
1
Status
Active
Status Update
Completed Work Orders
Charme’ Rainey
-
Set up computer and phone for new hire. Run the existing computer to the right of it for updates/viruses.
-
Set up on the empty desk to the left when you walk in.
Status
Completed
Date
5/26/2023
Status Update
- 5/27/23 @ 3:00 PM – Setup All good
Marretha McCoy
-
Move Latoya’s computer and phone to the cubicle behind Wanda Fremont in EH.
Status
Completed
Date
5/23/2023
Status Update
- 5/23/2023 @ 2:00 PM -I moved the computer system and phone to the requested area. New phone extension is 132
Michael Barrale
-
Please help give access to the Share Drive at Marcella Earl’s computer.
Status
Completed
Date
5/19/2023
Status Update
- 5/19/2023 @ 9:00 AM – Showed Marcella where her private drive is located on her computer.
Michael Barrale
- Please help assess the IT-related problems throughout the clinic, both internet connectivity and telephone lines.
- Additional notes Staff are experiencing poor internet connection and cannot hear/speak to clients by phone. Your advice on how to remedy these issues is needed and greatly appreciated.
Status
Completed
Date
5/18/2023
Status Update
- 5/18/2023 @ 10:30 AM – I Reboot Network and Telecommunication equipment, in hopes of solving the issues. If issues continue, I will escalate it to the service providers.
Bhagya Kolli
-
Switch computers from Kolli’s room to Zakiyyah’ s room in Admin building.
-
Switch Printers from Kolli’s room to Zakiyyah’ s room in Admin building.
-
Switch the telephone extensions 220 and 103
-
Give connections to the copiers in that building
Status
Completed
Date
5/15/2023
Status Update
- 5/15/2023 @ 8:15 AM – CSI system engineer switched the extensions (103 & 220) and tested the lines.
- 5/15/2023 @ 10:00 AM – Moved & Setup Zakiyyah in the 638 Clinic Building
- 5/15/2023 @ 11:55 AM – Moved & Setup Bhagya in the 650 Admin Building
Michael Barrale
- Computer maintenance on an employee computer.
Status
Completed
Date
5/12/2023
Status Update
- 05/12/2023 – Task Completed
Angela Clark
- Restart data loggers for Vaccine Refrigerator & Freezer at East Side School Base.
- Restart data loggers for Vaccine Refrigerator & Freezer at Cahokia School Base.
- The new employee, Jerryca Humphrey will need computer and printer access at East Side School Base and Cahokia School Base.
Status
Completed
Date
5/11/2023
Status Update
- 5/11/2023 @ 11:11 PM – Jerryca Humphrey is now setup on the computer, printer and email account at Cahokia High School Clinic
- 5/10/2023 @ 3:20 PM – Jerryca Humphrey is now setup on the computer, printer and email account (Outlook) at East Side High School Clinic
- 5/10/2023 @ 9:50 AM – East Side High School Base data loggers restarted, up and running.
- 5/9/2023 @ 10:00 AM – Data loggers at Cahokia School Base restarted, up and running.
Zakiyyah Phillips
- Move Darrelyn & Sherry’s printer from Washington Park Clinic to 638 20th St. Clinic.
Status
Completed
Date
5/9/2023
Status Update
- Sherry & Darrelyn printers are now installed in the 638 Clinic building.
Angela Clark
- The printer at Vivian Adams needs toner
- The clinic computer needs connectivity with the Lanier Computer
Status
Completed
Date
5/5/2023
Status Update
- The clinic computer is now connected to the Lanier Printer
- HP Printer now has a new toner
Olivia Middendorf
- Need the TV, Laptop & Pointer for Nutrition Class
Status
Completed
Date
5/4/2023
Status Update
- TV and Laptop are ready, along with Pointer
Angela Clark
- Restart data loggers for Vaccine Refrigerator at Vivian Adams Center
Status
Completed
Date
5/4/2023
Status Update
- Data loggers are up and running
Michael Barrale
- Need the TV, Laptop & Pointer for a staff meeting.
Status
Completed
Date
5/3/2023
Status Update
- TV and Laptop are ready, along with Pointer